Author Archives: stlview

At least there weren’t any available at that price!

The trouble call was for the user’s trackball, which no longer was being recognized by the system.  Turned out it wasn’t being recognized by ANY system, so I needed to look up possible pricing for a replacement. Thankfully, there were … Continue reading

Posted in Purchasing, Tech | Leave a comment

Some people just shouldn’t be allowed near a computer

‘Nuf said.

Posted in Tech | Leave a comment

Memory? Storage? What’s the difference?

An e-mail comes into the Helpdesk (I kid you not…): “We need to add memory to Joe’s Mac. If possible, we would like to go with two internal 2TB drives.” In this day and age, I don’t think it is … Continue reading

Posted in Helpdesk, Tech | Leave a comment

BECAUSE USING ALL CAPS IN EMAIL SUBJECT LINE GETS ATTENTION!!!

Especially when the Helpdesk is already short-handed and overwhelmed with requests.

Posted in Tech | Leave a comment

The Taxman E-mailith?

Unlikely. Extremely unlikely that the IRS has e-mailed you to tell you that you missed a refund.

Posted in Tech | Leave a comment

No longer funny

Having to clear the paper path of an automatic document feeder on an HP Scanjet 5590 for the second time in two months tells me someone is careless.  Last time was a staple, but this time I couldn’t believe what … Continue reading

Posted in Tech | Leave a comment

Irony?

Like many hard drives we see…

Posted in Tech | Leave a comment

Mac OS 3.0 for iPhone

Notes! Albeit synchronized via cable, not over the air, but I’ll take it. Now if they would just do something about getting Tasks from Exchange… Cut & Paste! One of the bigger beefs I had with the iPhone was the … Continue reading

Posted in iPhone, Tech | Leave a comment

A Difficult Opportunity

“A difficult opportunity.” That’s what a consultant called the recommendation to outsource our IT services nearly 100%. Yeah, that’s an understatement. Gotta love those people who take a negative situation and spin it with positive attributes. I guess they should … Continue reading

Posted in Tech | Leave a comment

E-mail status from iPhone not displayed in Outlook

I’ve noticed another difference that amounts to an annoyance for me between how a Windows Mobile device behaves and how the iPhone handles the same thing – it just doesn’t. If I use a Windows Mobile device to reply to … Continue reading

Posted in iPhone, Tech | Leave a comment